We at Musical-Director.com are committed to protecting your privacy and confidentiality. We understand that all users of our website are concerned about the lawful use of their data. We take our responsibilities under the Data Protection Act and GDPR seriously and strive to comply fully with the guidance provided by the Information Commissioner’s Office. You can find more information about the ICO at their website: https://ico.org.uk/.

If you do not agree with any part of this policy, your only recourse is to leave our website immediately.

We do not share, sell, or disclose any personally identifiable information collected on this site to third parties.

The law requires us to determine how we process different categories of personal information and to inform you of the basis for each category. If a basis on which we process your personal information is no longer relevant, we will stop processing your data immediately.

1. INFORMATION WE PROCESS DUE TO CONTRACTUAL OBLIGATION

When you purchase a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

To fulfil our obligations under that contract, we must process the information you provide. Some of this may be personal information, which we may use to:

• Verify your identity for security purposes

• Sell products to you

• Provide services to you

• Offer advice and recommendations about our products, services, and website usage

We process this information on the basis that there is a contract between us or that you have requested we use the information before entering a legal contract. We will continue processing this data until the contract ends or is terminated.

2. INFORMATION WE PROCESS WITH YOUR CONSENT

When there is no contractual relationship between us—such as when you browse our website or request information about our products or services—you provide consent for us to process information, which may include personal data.

Where possible, we obtain your explicit consent to process this information, such as agreeing to our use of cookies. Sometimes, consent is implied, for instance, when you send us an email expecting a reply.

Unless you have given explicit consent for a specific purpose, we do not use your information in any way that would personally identify you.

You may withdraw your consent at any time by contacting joe@musical-director.com.

3. INFORMATION WE PROCESS DUE TO LEGAL OBLIGATION

We may be required by law to process certain types of personal data in order to comply with statutory obligations.

4. WEBSITE USAGE INFORMATION

We may use software embedded in our website (such as JavaScript) to collect information about pages you visit, how you navigate the site, and how long you stay on each page. This data is anonymous and not linked to any identifiable person.

5. COOKIES

Cookies are small text files stored on your computer’s hard drive through your browser. They help websites function efficiently and provide useful information to site owners.

We may use cookies to:

• Record whether you have accepted our cookie policy

• Enable essential website functions

• Operate our content management system

• Enhance security on our contact form

• Collect anonymous site usage statistics to improve our services

• Store personal information so you don’t need to re-enter it during future visits

• Enable video playback via YouTube (which will not store personally identifiable cookie information when using privacy-enhanced mode)

You can disable cookies through your browser, though this may impact site functionality.

6. COMPLAINTS

If you submit a complaint, we will record and use the provided information to resolve the issue. In some cases, we may need to share parts of your complaint with third parties involved in its resolution. Statistical data may be compiled from complaints but will not identify individuals.

7. USE OF SITE BY CHILDREN

We do not market to or sell products/services for purchase by children. Users under 18 may only use our site with the consent of a parent or guardian.

8. DISCLOSURE TO GOVERNMENT AGENCIES

We may be required to provide information to legal authorities upon request, provided they have the proper authorisation.

9. RETENTION AND REVIEW OF PERSONAL DATA

We retain your personal data only for as long as necessary to provide requested services, comply with the law, or support legal claims. You may review, update, or request the removal of your personal information by contacting joe@musical-director.com.

If you have any questions regarding this privacy policy, please contact us.